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Read-only access, explained

What read-only access means for each kind of system, how your admin sets it up, and how you switch it off.

Reporting needs to read your data. It never needs to change it. Read-only access means the credentials we use can view records but cannot create, edit or delete anything. Here is what that looks like in practice.

The four common methods

MethodHow it works
API key with read scopesYour admin creates a key in the system's settings and ticks only the read permissions. Common in CRMs, phone systems and e-commerce platforms.
Sign in and authorizeAn admin signs in to the system and approves read-only access for our app. Common in accounting and point-of-sale systems. No key changes hands.
Integration userYour admin creates a dedicated user with a read-only profile. Common in enterprise CRMs and ERPs. Actions are logged under that user, separate from staff.
Scheduled exportThe system emails or drops a report file on a schedule. Nothing connects to your system at all.

Why not just share a login?

  • A staff login can usually edit and delete, which reporting never needs.
  • It breaks when that person changes their password or leaves.
  • It mixes reporting activity with a real person's activity in your audit logs.
  • It often bypasses multi-factor sign-in, which weakens your security.

How to switch it off

Every method above can be revoked by your admin, from your side, in a minute: delete the key, remove the app authorization, deactivate the integration user, or stop the export. You never need to ask us first.

What we ask for

We send a one-page checklist per system with the exact permissions we need and nothing more. We confirm each connection in writing, and keep a connection log you can see. Read more on our security page.

Next step

See your own numbers on one screen.

Twenty minutes: your systems, the five or six numbers that run the business, and what a first dashboard would cover. No slides.

On the call

Which systems hold the numbers, who needs to see them, and how often. You leave with a written scope for a first dashboard and a quote within two business days.

Or email [email protected]